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Artworks
All works sold unframed, unless discussed otherwise.
Certificate of Authenticity included with the work.
Shipping
All artworks are shipped from my studio in London, UK.
Domestic and International shipping by ParcelForce.
Please allow up 10 days for orders to be processed and shipped.
Expect an email within 10 days to let you know your order is on the way, and with tracking information.
Taxes
Please note that buyers are responsible for paying any applicable sales tax, duties or other taxes applicable to this translation.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
Sofia Clausse is not responsible for these charges if they are applied and are your responsibility as the customer.
Returns
Returns are accepted up to 15 days after delivery, if the item is in its original condition.
A refund will be processed of the full order amount minus the shipping costs.
Buyer is responsible for return shipping costs.
Damage
In the event that your order arrives damaged in any way, please email me as soon as possible at studio@sofiaclausse.com with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Questions
If you have any further questions, please don't hesitate to contact me at studio@sofiaclausse.com